Southwest Airlines meltdown highlights insular management team: ‘A founder-based culture can only take it so far’

The “continued belief that Southwest is different” has led the airline to lean on company insiders who were hired decades ago.

Southwest Airlines meltdown highlights insular management team: ‘A founder-based culture can only take it so far’
The “continued belief that Southwest is different” has led the airline to lean on company insiders who were hired decades ago. Read More